Operations Manager

Our Client based in the West Midlands are currently recruiting for an Operations Manager to join their Voids Housing team as soon as possible.

This is a full time, permanent role offering up to £58,271 per year reporting directly to the Head of Maintenance.

The purpose of the role is to manage the day-to-day activity of Trade Supervisors, Trade Engineers and sub-contractors, ensuring that all business objectives are met within overall time, cost and budget constraints.

Responsibilities:

Ensure a strong proactive level of field management both directly and through the team of Supervisors. Liaise closely with support functions within Maintenance Operations to ensure the timely, cost-efficient delivery of customer focussed services. Maintain and build strong internal and external client relationships, working to exceed customer expectations whilst fully meeting contractual requirements and targets. Operate within an assigned budget and deliver agreed financial and operational targets. When required, to support the management and delivery of voids, programmed, and project works.

Requirements:

Ideally you will be qualified in a building related subject to HNC, City & Guilds or NVQ or relevant trade background Proven experience of working within an organisation delivering maintenance and building services (preferably within Social Housing) covering multiple workstreams over a dispersed geographical area. Experience of managing and inspiring a team to deliver high quality services and meeting operational and financial targets. Knowledge of health and safety legislation (including CDM) and good practice, and experience of applying this knowledge in a repairs and maintenance setting.

If interested of required further information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk