Business Administration apprenticeship

What You Will Do

 In this varied role you will be responsible for:

Processing sales orders accurately following processes Responding to customers via email Handling and logging customer concerns Liaising with other teams within the organisation (production, warehousing, transport and distribution) to confirm the status of orders and resolve customer queries Producing data to contribute to key reports, as required

Who You Are

You will have a passion for delivering strong customer service together with some experience in a customer focussed role Strong IT literacy, ideally with a working knowledge of Microsoft office products The ability to work well under pressure ensuring deadlines are met and outcomes tracked A logical and methodical approach to problem solving Strong communication skills – both verbal and written The ability to work both independently and as part of a team

Training:
Business Administration Level 3  20% off the job training  Tutor support via online platform

Training Outcome:
Permanent role considered on completion of the apprenticeship 

Employer Description:
At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere.

Working Hours :
Monday to Friday 9:00am - 5:15pm 1 hour break

Skills:
Communication skills,Organisation skills,Administrative skills,Team working,Initiative