Business Administrator Apprentice

The Business Administration apprentice provides operational and administrative support to the Plymouth Directors and Managers to ensure the office runs smoothly and efficiently. The role is varied and includes general administrative duties, for example setting up clients onto our customer database, producing reports and assisting with finance administration. It also involves ensuring office supplies are ordered and office equipment is maintained.

The main duties involve:

Providing phone and email enquiry assistance, including service and fault bookings. Setting up new construction and small works clients onto customer database and managing through to completion. Producing reports from customer database for Management. Compilation and distribution of Operations and Maintenance manuals. Ensuring office supplies are well stocked including ordering stationery, uniform and maintaining office equipment. Training administration, including keeping the training matrix up to date, booking courses and accommodation. Assisting with timesheets, purchase orders for Engineers and jobs, monthly billing and processing invoices. Any other duties reasonably requested to gain skills needed as part of the Business Administration apprenticeship scheme.

Training:
Full Business Administrator Apprenticeship Standard - Level 3 On-the-job training to support job role/development Employer will allocate dedicated training time for off-the-job training as required for the qualification Functional Skills support - maths/English - if required

Training Outcome:

Upon successful completion of the apprenticeship, the successful applicant will become a valued member of the team.

Employer Description:
Sovereign is a well-respected company installing and maintaining highly effective fire, life safety and security systems. We offer a broad spectrum of support, from looking after the needs of major commercial clients through to protecting homes, families and individuals. From our modest beginnings in the early 1990s, we now provide some of the best services in our field and have gained prestigious contracts with blue chip companies whether in our home region of South West England or across the UK. In fact, our reputation is such that we deliver specialist international security projects for a wide range of clients, regularly travelling overseas to undertake sensitive work using the latest technology.

Working Hours :
Monday to Friday, 8.30am - 5.00pm (1-hour unpaid lunch break)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental