Administrator

Are you a motivated and organised Office and Showroom Administrator looking to join a dedicated team? Do you enjoy building strong relationships with customers and take pride in delivering outstanding service? Are you looking to work with a supportive and friendly team with the option of flexible working hours for the right person? If so this could be the role for you! 

The Stove Company is a trusted, family-owned business with nearly 20 years of experience in log-burning stoves, chimney sweeping services, and kiln-dried logs. Based in Dunkeswell, East Devon, they proudly serve the South West of England with exceptional customer care and high-quality services.

Key Responsibilities

As the Office and Showroom Administrator, you will:

Act as the first point of contact for customers, handling phone and email enquiries with efficiency and a friendly approachWelcome and assist customers visiting the showroomManage scheduling and diary coordination for chimney sweeps and stove fitting appointmentsEnsure the showroom is well-presented and inviting for visitorsMaintain accurate records using our CRM systemProcess and follow up on invoices, ensuring timely paymentsSupport sales initiatives, contributing to the company's growthOversee financial tasks using Xero accounting software

What They're Looking For

We're seeking an individual who:

Excels in customer service with a warm, proactive attitude.Demonstrates strong organisational skills and the ability to multitask effectively.Has experience with Xero (preferred but not essential).Has experience with Microsoft 365Thrives as part of a small, professional, and collaborative team.Values attention to detail and a high standard of work.

What's on Offer

Salary: £23,000 - £25,000 per year (depending on experience)Flexible working hours for the right candidate28 days of annual leave (including bank holidays)Training opportunities to develop skills in Xero, HubSpot, and other toolsA supportive and friendly team environmentThe chance to grow with a well-established, reputable local business

How to Apply

If you're passionate about providing excellent service and want to be part of a thriving local business, The Stove Company would love to hear from you! Please attach your up-to-date CV to the link provided and they will be in direct contact.

Closing Date: 20th December