Operations Assistant Apprenticeship

Main duties will include:

Lettings/Transport:

Reporting to the Operations Manager, you will be responsible for maximising the School’s facilities by running an efficient lettings service for interested external parties.    
 

Main responsibilities

·        In conjunction with the Operations Manager and Pool Manager, manage all swimming lettings’ enquiries and respond accordingly.

·        In conjunction with the Operations Manager and Site Supervisor, manage all corporate lettings’ enquiries in relation to staffing levels.

·        Provide an administration service to ensure all new and repeat bookings are managed in accordance with compliance and health and safety requirements.

·        Liaise with Marketing to promote external lettings on relevant social media platforms.

·        Carry out risk assessments as and when required.

·        Working with the Operations Manager, set and review annual pricing structures in accordance with external market. 

·        Seek new opportunities for lettings and follow up with any potential new customers. 

·        Provide an excellent professional level of customer service to all existing and potential new customers, ensure repeat bookings are maintained wherever possible. 
 
·        Book and manage all internal sports related transport, ensuring keys are given out and returned promptly.

 
School Buses

Job purpose summary
Reporting to the Financial Controller, you will be responsible for managing the administration around Kura (school bus app). 

 
Main responsibilities
·        Respond to all parent bus enquiries throughout School bus email address.

·        Send activation codes to parents and assist using the app where necessary.

·        Look into Kura queries and any finance related matters concerning routine bus trips.

·        Track passenger usage / bus arrival and departure times.

·        Deal with any lost property queries and direct as appropriate. 

·        Be the point of contract for Acklams, parents and students concerning school buses.

Training:

The training will take place onsite at Hymers College with training from highly skilled members of staff and the Skill Coach visiting regularly delivering sessions.

Training Outcome:

On completion of the apprenticeship, for the right candidate there is a full time position or further learning progression available 

Employer Description:
From Pre-School right through to Sixth Form, Hymers offers the very best in education, facilities, pastoral support and co-curricular opportunities for those aged 3 - 18. As one school, on two sites, with one collective vision, at Hymers Hessle Mount and Hymers College we put our children at the centre of all that we do. On both campuses, creative and dynamic teachers support pupils on their learning journey, inspiring them to become independent thinkers who are interested and engaged in the world around them. Hymers also offers a supportive system of pastoral care with a strong tutorial system and House system. We recognise that the social and emotional development of pupils is of equal importance to their academic progress. As such, the co-curricular offering outside the classroom is second-to-none.

Working Hours :
Monday to Friday 8am - 4:30pm

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Telephone manner