Apprentice Customer Service Advisor (36092)

This is a hands-on role that requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

A normal day would include:

Managing Inboxes Order Entry Order Booking Document Management Team Support Phone Support

How you will be supported:

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship.

Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship

Employer Description:
Tyldesley Distribution Services Ltd. is a family-owned and managed company with more than 35 years’ experience of working in the transport industry. Incorporated on 15th April 1985, operating from the market town of Tyldesley in Greater Manchester, Tyldesley Distribution Services Ltd began its journey in the transport industry. Through the years Tyldesley Distribution Services Ltd would grow into a well-known haulier in the northwest. The time for expansion was coming. In September 2018 Tyldesley Distribution Services Ltd opened a new depot in the Midlands area and continued to grow at a rapid pace and would soon outgrow it’s Tyldesley depot. July 2024 saw Tyldesley Distribution Services Ltd move from its Horwich depot to the newly acquired site in Westhoughton. Our founding Ethics and principles still hold strong today, we pride ourselves on identifying our customers’ requirements and meeting or exceeding them by providing bespoke solutions. We always aim to provide an efficient and competitive service and maintain a modern fleet.

Working Hours :
Monday - Friday, 8.00am - 4.00pm

Skills:
Communication skills,IT skills,Team working,Initiative