Business Admin apprentice
Maintain and develop relationships with new and existing customers via outbound telephone calls, emails, Microsoft teams and site visits on occasions.
Respond to inbound leads via phone and email
Provide outstanding Customer Service and ensure all leads are followed up on a regular basis via email or phone.
Build and present written quotes to customers which you have engaged with
Achieve the KPI’s and sales targets which are set out by management
Organise and manage workload
Work in a team environment, where advice/ideas are discussed between each other, building a strong platform for future sales
Taking part in meeting sessions for the benefit of yourself and the sales team
Training:
No weekly release day into college
One monthly workshop in college
Assessor will visit the workplace every 4-6 weeks
All assignments will be set via Aptem (our CRM system)
Training Outcome:
Potential full time, permenent position in the company upon successful completion of the apprenticeship
Employer Description:
At RSM Environmental, we provide reliable fuel services and EV solutions to organisations across the UK. As industry leaders, we’re committed to delivering high quality service that you can trust. Our team of experienced engineers help our customers keep their operations running smoothly.
We offer reliable support across all aspects of stored fuel management and EV solutions, from emergency spill response to routine maintenance and testing, we’ll help ensure your business can operate efficiently with minimal risk.
Working Hours :
Monday - Friday, 9.00am - 5.00pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience,Confident Personality,Good telephone manner