IT Technical Support Apprentice J3392
Being the first point of contact for any external customers or clients
Providing technical support in relation to IT and software systems
Troubleshooting based on client queries
Developing business knowledge and understanding the software used
Explaining use of systems to clients and responding to enquiries in a fast and efficient manner
Training Outcome:
Full time job/Wage increase/Further training on successful completion
Employer Description:
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.
Working Hours :
Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.
Skills:
Communication skills,IT skills,Organisation skills,Reliability,Enthusiastic