Administrator Apprentice
Answering phones
Processing orders
Booking deliveries
Customer service enquiries and resolutions
Dropship account maintenance
Sales calls and customer account management
Excellent written and verbal communication skills
Commitment to learn about the business and position
Brilliant team player
Previous experience with Sage 50 Microsoft packages including Office, Word and Excel
Good maths and English
Strong administration skills, a keenness to learn
Some flexibility may occasionally be required
Excellent telephone manner
Training:
You will be working 4 days a week and on Wednesdays attend our Digbeth campus for your off the job training. The times will be 9am-5pm.
Training Outcome:
There is a potential for a full time position at the end of the apprenticeship should the position be available
Employer Description:
Here at Autozone... We understand the importance of traditional values, weather you would like to order your parts online, through the phone or in-store. We are here to help, weather you're a automotive wiz or a newbie, we are here to serve you and will try our hardest to help you. Whatever issue you are facing, let us help. Autozone is a family run business established over 25 years ago. We pride ourselves in providing the best service possible. We value each and every customer. With over 2000 products in stock we are able to provide you a large offering of products, in store and online. If there is a product you would like, do not hesitate and give us a call or visit the shop and we are 99% sure, we will be able to get you the part!
Working Hours :
Monday - Friday 9am-5pm . May be required to work other shifts also. To be discussed at interview.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience