Customer Service Apprentice

Building close relationships to create our best work, together Role-modelling our behaviours and demonstrate how proud you are to work for New Look Being confident to express your ideas and opinions Seeking out opportunities to learn and stretch yourself to fulfil your future potential Showcase your personality, bringing fun and energy to the team around you Ensuring the store environment is safe for our customers and colleagues by understanding your responsibility to follow all H&S procedures Making our customer feel like they are shopping with one brand whether it's online or instore, ensuring a seamless customer journey Maintaining a great looking store that excites our customers, making them come back again and again

Training:

The successful applicant will complete and obtain a Customer Service Practitioner Level 2 Qualification through Learning Curve Group.

You will be taught through:

4-6 weekly 1-2-1 Sessions with your tutor 20% Off the Job Training The course is a 14-17-month programme Please use this link to find out more about the qualification - Customer Service Practitioner Apprenticeship (learningcurvegroup.co.uk) Functional Skills English and maths if required

Training Outcome:
Upon completion of the qualification, there is the opportunity for a full-time role within the business

Employer Description:
n/a

Working Hours :
Working hours to be agreed between successful candidate and line manager.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Patience