Kia Parts/Service Advisor Apprentice - Scunthorpe

As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside experienced Kia Parts and Service teams.

Some of your day-to-day duties will include: 

Customer contact Taking customer bookings and scheduling services and repairs Communicating the customers' work and faults to the vehicle technicians Handling customer complaints Advice and guidance for vehicle care and warranty retention and warranty claim Sales/advice for accessories and modifications Collating information for CSI

Training:

The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:

One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby) One workplace visit face-to-face with their dedicated Skills Coach One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor One 1:1 teaching session with their dedicated Skills Coach via virtual classroom

Please note that accommodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme (if required). 

Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership

Employer Description:
Join the family Whether you're a petrol head looking for a career in fixing cars, a financial analyst who's fast with their figures or just someone who gets a kick out of seeing a customer walk away happy, there's a place for you in the RJTK Group. Together we are RJTK Automotive This year, we celebrate 27 years since RJTK Automotive CEO, Robin Wilson, opened the door to his first Vauxhall dealership in Scunthorpe. Since then, we've opened 9 further successful dealerships and our RJTK family now consists of over 300 colleagues, working alongside manufacturer partners Vauxhall, Kia, Suzuki, Peugeot, KGM, Omoda and Maxus. Our dealerships span the majority of Lincolnshire, North Lincolnshire and even Lancashire. We've built a trustworthy reputation and won plenty of awards along the way, too. You might know us locally as Wilson & Co and Drayton Motors.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays (to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative