Entertainment Trials Analyst Apprenticeship

We release new software releases every 6-weeks, but it’s important we know they work smoothly and effectively - that’s where you come in. As an apprentice, you will be a part of the team that handles the trial periods on our updates, making sure the quality meets expectations and delivering them to customers. You will plan and deliver technical trials in line with business requirements and solution designs, whilst meeting agreed SLAs. Day-to-day, you could be: 

Collaborating with trialists to set new tasks, answer any queries they may have and resolve any problems with equipment or software they’re reviewing  Reviewing trialists tasks set previously, analysing results and presenting findings and feedback to key partners  Collaborating with internal stakeholders to define project requirements, scope and objectives 

Training:

Business Administrator Level 3. 

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.  

Training Outcome:

At the end of the programme, you’ll receive a nationally recognised qualification. 

Employer Description:
We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.  When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!  We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:  • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.  • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.  • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.  An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.   Join us on one of our Apprenticeships and let’s grow together!

Working Hours :
Monday - Friday, 9am - 5pm

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical