Technical Administrator Apprenticeship

As an apprentice, you’ll get involved in areas all across the department, gaining an understanding of Network Performance as a whole. You could be getting involved in change requests, managing relationships with key partners, or identifying and investigating poor network management. By the end, you’ll be able to identify your most interesting areas and spend more time increasing your knowledge in those. 

Day-to-day, you could be: 

Ensuring faults, change and monitoring responsibilities are discharged in line with specified procedures, targets and measures.  Identifying ongoing issues or blockers that prevent us from achieving targets and collaborating on initiatives to address these.   Producing and building reports to later share with senior management on targets, change requests, demands and more. 

Training:

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.  

Training Outcome:

At the end of the programme, you’ll receive a nationally recognised qualification. 

Employer Description:
We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.  When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!  We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:  • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.  • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.  • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.  An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.   Join us on one of our Apprenticeships and let’s grow together!

Working Hours :
Monday-Friday, between 9am-5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical