IT Support Technician Apprentice

Duties: 

Provide excellent first line IT support to the user community Work with the Senior ICT Technician and Network Manager to resolve ICT helpdesk issues in a timely and efficient manner Carry out a programme of repairs and maintenance in order to ensure the working order of ICT related resources Assist school staff in configuring workstations and systems to ensure effectiveness Adding and updating inventory records of all ICT equipment Assisting with the implementation of ICT projects and training users in the use of new equipment Work safely and make Health and Safety observations on behalf of and make reports to the Network Manager Assist with the maintenance and transport of Chromebooks and their trollies between lessons and classrooms

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premises and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 

Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Benefits: 

Free on-site parking 24 days Annual Leave (plus Bank Holidays) Paid sick leave Mental health and wellbeing support Friendly working environment Pension contribution

Employer Description:
St Bernadette Catholic Secondary School is a coeducational Catholic, voluntary aided secondary school in Whitchurch, a suburb in the south of Bristol, England. It is located next to St Bernadette Catholic Primary School and the local parish church.

Working Hours :
Monday - Friday, 8:30am - 4:30pm (but Friday is 8:30am - 4:00pm)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental