Digital Product Manager Apprentice - DHL

Working within the wider Digital & Technology Team, you will work with a passionate team focusing on the below and many more.

Customer Focus: Utilising the latest technologies, data & analytics to enhance UX and improve collection and interpretation of customer feedback. Champion a customer-centric approach by understanding customer needs, conducting user research, and incorporating customer feedback into product decision-making Product Development: Collaborate with business units and cross-functional teams to develop and launch new digital products or enhance existing ones Continuous Improvement: Proactively drive and contribute to the continuous improvement and standardisation agenda and seek to support positive financial performance outcomes post deployment of key updates and/or new products into the UKI Portfolio Stakeholder Relationships: Ensure key stakeholder relationships are positive, continually improving and supporting the successful delivery of digital products and related solutions managed in the UKI Digital Platforms team Data Governance and Security: Maintaining up-to-date knowledge of regulations and best practises to ensure compliance with data privacy regulations, data security standards and best practices Documentation & Support: Documenting all related processes and functions used in the products by DHL as part of the provided product or wider solution

Training:

Our Digital Product Manager Level 4 Programme is all about developing the skills required to become a subject matter expert. From day one, you'll take on real responsibility with a supportive culture that helps you develop your skill set, whilst building on your stakeholder management skills.

21 -month structured Programme with our partner QA
Early accountability and fast progression Regular performance feedback and personal growth planning through a structured learning plan Contribute to DHL's sustainability 2050 mission of zero emissions The opportunity to network with the wider Graduate and Apprentice population Give back to the community through DHL's Foundation by helping achieve the vision to end youth unemployment  Logistics is more than getting the product from A to B. At DHL Supply Chain we combine management and value-added services with our customised, integrated logistics solutions which drives resilience, efficiency, improves quality and creates competitive advantage. Our Digital Product Managers drive the successful delivery of innovative and market-leading digital products that meet customer needs and drive business growth. Driving product strategy, defining product roadmaps, managing updates into the products, whilst ensuring alignment with DHL security policies. They use data and analytics to continually evaluate and drive continuous improvements across the products managed. Collaborate closely with central IT, business units, and other shared services to deliver innovative and customer-focused solutions, with a key focus on UX, Data and Analytics, and AI

Training Outcome:

Offboard into a permanent role with DHL Supply Chain.

Employer Description:
Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow

Working Hours :
40 hours - may be shift work. Exact working days and hours TBC

Skills:
Communication skills,Team working