School Office Apprenticeship

This role reports directly to the School Office Manager

Key Responsibilities – The post holder may be requested to undertake any but not necessarily all of the following duties. Duties required will be directed by the School Office Manager, according to the school’s needs.

Reception:

· Providing a warm welcome to all. Dealing with telephone and face to face enquiries in an efficient and professional manner.

· Ensuring that all messages are dealt with in a timely and accurate fashion and, where relevant, relayed to colleagues promptly.

· Dealing with incoming and outgoing post.

· To maintain the security and safeguarding of the school by controlling access and ensuring the completion of relevant procedures i.e signing in, issuing of identification badges.

· Providing information and support to other staff members as required.

· Providing hospitality for visitors.

· Ensure that all information is treated confidentially and to have absolute discretion at all times, complying with the school’s data protection procedures.

Administrative

· Updating manual and computerised records/management information systems.

· Checking goods and monitoring paperwork.

· Updating and distributing communications which may include but is not limited to the school’s website, social media, school noticeboards, newsletters and other communication with parents, colleagues and the community.

· To assist the School Office Manager in marketing the school.

· Maintaining the school diary.

· To produce reports from the Management Information System under the direction of the School Office Manager.

· To attend, participate and take notes at meetings as required.

· General administrative duties such as photocopying, filing, emailing and completion of routine forms. This could be directly supporting the Headteacher or School Office Manager.

Training:

Apprenticeship will be delivered in the workplace.  You will be in the workplace 5 days per week, and will be visited by your assessor once a month. 

Training Outcome:

Opportunity of permanent employment and going on to complete further qualifications. 

Employer Description:
Ropery walk is a community primary school in heart of Seaham. Our school is a place where every child is valued, and where being part of our community is something to be proud of. As a Durham County Council school, we have strong links with other schools in the area providing further networking opportunities and support. We also have access to training that can enhance the role.

Working Hours :
Monday - Thursday 8am - 4pm Friday 8am - 3.30pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Non judgemental,Patience