Business Admin Apprenticeship - Hermitage Primary School

Serve as the first point of contact for parents, visitors, and staff, ensuring a warm and professional welcome. Oversee the reception area and ensure all visitors follow safeguarding procedures and receive appropriate information. Handle front-line enquiries from parents, pupils, and staff in person, by phone, and via email promptly and politely. Manage and record calls from parents reporting absences, ensuring accurate updates to attendance records. Liaise with external agencies and distribute messages and correspondence efficiently. Draft and send letters, text messages, and other communications to parents and carers as required. Perform administrative tasks, including filing, data entry, distributing mail, and preparing outgoing post. Assist with photocopying, resource preparation, and managing classroom materials. Support the Finance Officer with data entry, processing orders, and managing invoices. Maintain tidiness and organization in public and shared school areas, ensuring readiness for visitors. Oversee storage and distribution of school uniforms, lost property, and sportswear. Collaborate with the attendance lead to contact parents about pupil absences and calculate lunch numbers. Participate in training and performance management, sharing insights to improve office processes. Uphold school policies, including health and safety and equal opportunities, while supporting safeguarding practices. Undertake additional tasks aligned with the role's grade, including supervising unwell pupils or providing basic first aid.

Training:

Work towards your Level 3 Business Administration Qualification. (All learning is delivered online/remote). 

Training Provider: LMP Education (rated 1st best UK training provider).

Training Outcome:

Full-time role to be considered upon completion of the apprenticeship.

Employer Description:
Hermitage is a one-and-a-half form entry primary school located next to the River Thames, in the historic area of Wapping. We are a short walk from the Tower of London; Tower Bridge and St Katharine’s Docks and we work hard to ensure that our pupils can make the most of this amazing location! Our curriculum develops skills and knowledge progressively over eight years and reflects our multicultural community and location in London. Wherever possible, we take a creative approach to learning and offer a broad curriculum to all our pupils. We are a percussion specialist school, with children learning African drumming and the glockenspiel in Years One to Four before progressing to Steel Pan drumming in Years Five and Six. We have extensive grounds which include a pond and wildlife area, plus a community growing space, where children can learn about how to care for the world around them. We enjoy working with visiting specialists and recent projects include concerts at The Royal Albert Hall and the O2 and an ongoing partnership with the Unicorn Theatre.

Working Hours :
Monday to Friday, 8:00am - 4:00pm. (Term Time only, 38-40 weeks a year)

Skills:
Communication skills,IT skills,Logical