Apprentice Administration Assistant

Welcome and assist clients and visitors, managing appointments and meeting room bookings. Answer, forward, and screen phone calls and emails professionally. Oversee postal routines, including franking, courier arrangements, and distribution of incoming mail. Maintain a tidy and welcoming reception area, ensuring the safety and welfare of visitors. Support the secretaries with clerical tasks, including routine correspondence, copy typing, and digital dictation. Assist with file management, including opening, closing, scanning, and filing client files. Process payments received from clients and maintained accurate records. Undertake training to improve skills and identify opportunities to enhance office procedures and policies. Provide holiday and sickness cover for other administrative staff when required.

Training:

Apprenticeship qualification is completed fully within the workplace.

Training Outcome:

Opportunity to progress into a permanent member of the team, professional development training opportunities within the company, particularly in the legal sector.

Employer Description:
Cartmell Shepherd are award winning solicitors with head offices in Carlisle. We provide quality legal services to individuals and businesses across the region and throughout England and Wales from 7 offices located across Cumbria and Northumberland.

Working Hours :
Monday to Friday 9.00am-5.00pm with one-hour unpaid lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental