Business Support Apprentice

The postholder will need to develop a sound knowledge of administration duties in order to fulfil the responsibilities of the post.  The post will be based in the Learning Support department and will involve a range of day-to-day administrative challenges in a fast-paced environment.

Key Tasks/Responsibilities:

Deal with enquiries by telephone, email and in person in a professional and helpful manner at all times Process a range of administrative tasks arising within the team and from departmental responsibilities in an accurate and timely fashion Carry out follow up administrative tasks such as correspondence; phone calls; record-keeping; tracking and spreadsheet maintenance, as directed by the manager Assist the manager and team in project work and wider responsibilities as required Undertake tasks such as word processing; photocopying; filing, scanning etc., ensuring confidentiality of all personal data at all times Keep abreast of developments within the department including a good working knowledge of all office procedures in order to provide cover in the absence of others Liaise with staff in other departments in a professional and helpful manner as required Attend and participate in regular team meetings, updates and training as required Manage diaries and arrange meetings as required; take accurate notes of meetings when requested Other duties commensurate with the grade of post as required

College Responsibilities:

Contribute to the quality improvement process:

Work within health and safety guidelines and be aware of your responsibilities for health and safety Adhere to College policies and procedures Promote and safeguard the welfare of young persons and vulnerable adults Value diversity and promote equality and diversity Promote College sustainability policies and strategies Undertake professional development to ensure skills and qualifications are up to date Participate in meetings and events as required Work co-operatively with colleagues and show commitment to the College and its mission Adhere to the College Values: High Expectations; Driving Success; Positive Impact; Welcoming Community; Productive Collaboration

Training:

Level 3 Business Administrator Apprenticeship Standard, which includes:

End-Point Assessment (EPA) Relevant training will be provided through Lancaster and Morecambe College Training schedule has yet to be agreed. Details will be made available at a later date

Training Outcome:
You will work towards achieving Level 3 Business Admin qualifcation for your future endeavours - with potential for employment within the industry, or to seek further education

Employer Description:
Lancaster and Morecambe College is a further education College situated on Torrisholme Road, between Lancaster and Morecambe, Lancashire, England.

Working Hours :
Monday - Friday. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative