Business Administrator Apprentice

Provide support and assistance to the Senior Administrator as required. Day to day admin including updating patient records on our clinical system, processing paperwork for clinical outcomes together with patient registrations and deductions. Monitor Outlook and respond to email enquiries accordingly. Dealing with general patient and secondary care queries.
Completion of clinical task from GPs and other members of the multi-disciplinary teams. Scanning, filing and appropriate workflow each day of post, electronic documents, forms and other documents to the relevant patient, GP or clinical support team. Assist with ensuring stationary stock levels are adequate, order/replace as required.

Training:
Training will be completed remotely and face to face every two weeks. Training also completed on site.

Training Outcome:
Opportunity to progress to higher level apprenticeships.

Employer Description:
Richmond Surgery is a well-established GP Partnership that is committed to the provision of high quality care delivered by personal GP list based care and multidisciplinary team working. We have 4 full time GP Partners, a Managing Partner, a Deputy Manager, 3 Physician Associates, 4 Care Coordinators, MSK practitioners and Mental Health Support workers. Our clinical system is EMIS Web, and we use ICE, and Docman. We are a Yellow Fever Centre, high QoF achievers and rated Good for CQC. Established in 1965, 2025 will be our 60th year serving our local community

Working Hours :
Monday - Friday, times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working