Customer Service Sales Apprentice

Working in a relaxed busy office enviroment, this role will work within the sales and customer service team to support with the selling of specialist fastener systems and services remotely, usually by phone or online. 

We are looking for candidates that have strong customer service and communication skills, and be able to work independently and as part of a team. Your daily duties will include but are not limited too:

Quoting customers via telephone and email Entering orders onto the internal system Developing and maintaining customer relations General ofice admin Possiblitiy of developing social media aspects

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off the job training during this apprenticeship which is included in your weekly working hours

Training Outcome:
Full-time permanent position

Employer Description:
NP is a leading supplier of specialist fasteners for sheet metal, inserts for plastics, installation equipment, as well as bespoke bar turned and cold headed components. Established in 1996, the Company has built up a reputation for quality, service and reliability. Through the investment in training for our employees, the experience of our technical sales engineers and our customer focused management systems, we have built a reputation for providing high quality products and services to our customers that keep us at the forefront of our industry.

Working Hours :
Monday - Friday 9am - 5pm with 30 minutes lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Outgoing Personality