IT Apprentice

Responsibilities: 

Respond to helpdesk requests remotely  Taking help desk calls; logging and tracking calls  Hardware and software repairs in a workshop facility  Installation of hardware and software  Carry out network documentation and reporting  Assisting with sourcing spare parts and replacement equipment  Assisting technical team with maintenance tasks and installs 

Training:

Why choose our Azure Cloud Support Specialist apprenticeship? 

The new Microsoft Azure Cloud Support Specialist Level 3 Standard programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. 

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. 

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell 

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks. 

Partnership Education have taken on a number of IT apprentices in the past and those individuals have gone on to have very successful careers within the business. The progression pathway is very clear and will provide many opportunities. 

Employer Description:
Partnership Education is a specialist ICT Services provider to the Education Sector. We pride ourselves on being an education company in technology, and not the other way around.  Our mission is simple... to provide outstanding ICT Support to schools.

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
IT skills,Attention to detail,Customer care skills,Administrative skills,Team working