Business Administrator Apprentice

Main Duties:

IT:

The use of multiple IT packages and systems to: write letters and/or emails, create proposals, perform financial processes, record and analyse data Able to choose the most appropriate IT solution to suit the business problem Able to update and review databases, record information and produce data analysis where required

Record and Document Production:

Produces accurate records and documents including emails, letters, files, payments, reports and proposals Makes recommendations for improvements and presents solutions to management Draft correspondence, write reports and able to review others' work Maintain records and files Handle confidential information in compliance with the organisation's procedures Coaches others in the processes required to complete these tasks

Decision Making:

Exercises proactivity and good judgement Makes effective decisions based on sound reasoning and is able to deal with challenges in a sensible way Seeks advice of more experienced team members when appropriate

Interpersonal Skills:

Builds and maintains positive relationships within their own team and across the organisation Demonstrates ability to influence and challenge appropriately Be a role model to peers and team members, developing coaching skills as knowledge and skills are gained

Communication:

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms Use the most appropriate channels to communicate effectively. Agility and confidence in communications, carrying authority appropriately Applies social media solutions Answers questions from inside and outside of the organisation, representing the organisation

Quality:

Complete tasks to a high standard Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work Review processes autonomously and make suggestions for improvements Share administrative best-practice across the organisation e.g. coaches others to perform tasks correctly Application of problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues

Planning and organisation:

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation) Manages resources e.g. equipment or facilities Organises meetings and events, takes minutes during meetings and creates action logs as appropriate Takes responsibility for logistics e.g. travel and accommodation

Project Management:

Use relevant project management principles and tools to scope, plan, monitor and report. Plan required resources to successfully deliver projects Undertake and lead projects as and when required

Training:
Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work Student to complete an Intermediate Technical Certificate as a Business Administrator Level 3 Apprentice Functional skills in maths and English, if required

Training Outcome:
Possible progression opportunities for a sucessful apprentice

Employer Description:
We are an outstanding further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies. Many of our College facilities are working and operating as commercial businesses alongside everyday teaching. This means you will get the opportunity to not only learn in the right environment for your studies but gain real life work experience in your chosen career, giving you a better chance over other candidates when you come to apply for employment.

Working Hours :
Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative