Apprentice Academy Administrator

We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will provide essential administrative support across various departments, gaining hands-on experience in office management, data entry, document handling, and customer service. You will be working closely with senior staff to assist in daily operations and contribute to the smooth running of the business. The ideal candidate should have a keen interest in developing business skills, excellent communication abilities, and a proactive approach to problem-solving.

Key Responsibilities:

Assist with general office administration and organizational tasks. Support teams with scheduling, data entry, and record management. Handle customer inquiries via phone, email, or in person. Prepare reports, presentations, and other business documents. Contribute to process improvements and team projects.

Training:

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.

Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:
This is a permanent position so there is scope to develop and progress in the organisation.

Employer Description:
Medicare EMS Group UK Ltd is a leading private ambulance provider specialising in event medicine and providing frontline support to the NHS Ambulance Service. Established in 2003 Medicare has over 20 years of experience within our industry. Medicare maintains a national portfolio of event contracts including the Manchester AO Arena, The O2 Arena, Coventry Building Society Arena, Tottenham Hotspurs Football Stadium and more. We provide ambulances and ambulance clinicians to over 30 racecourses from the North East of England down to the South. Our frontline contracts support three large NHS Ambulance Services by providing frontline ambulances to respond to any 999 call within the area. Our newly opened Academy is fully equipped with the industries leading technology.

Working Hours :
Monday to Friday, 9.00am to 5.00pm with 30 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Interest in Education sector