Claims Technician Apprentice

By the end of your apprenticeship programme, you will be able to carry out the following role accountabilities:

· Global Claims Handling: Manage a portfolio of international claims, gaining exposure to diverse cases internationally.

· Expert Referrals: Handle referrals on claims, making key decisions within your authority.

· Collaborate with Providers: Work closely with capacity providers, keeping them updated on claims developments and helping prepare monthly reports.

· Reinsurance Coordination: Liaise with the Outwards Reinsurance team to ensure they are informed about significant claims.

· Networking: Build and maintain strong relationships with Claims Brokers and key external experts.

· Claims Setup: Prepare and review the initial setup of claims entries, ensuring accuracy from the start.

· Data Analysis: Assist the claims team with the preparation and analysis of management information (MI).

· Performance Monitoring: Support the Head of Claims in monitoring the performance of our claims management outsourcing service provider.

· Professional Interaction: Engage regularly with brokers, actuaries, and senior claims specialists.

· Additional Duties: Take on various tasks as assigned, contributing to the overall success of the team.

Training:

The successful candidate will complete a level 3 Insurance Practitioner apprenticeship. 

Training Outcome:

Excellent progression available within the company. This may lead to a permanent position with employer and future progression.

Employer Description:
Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. 

Working Hours :
Monday -Friday, shifts TBC.

Skills:
IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills