Business Administrator apprentice
Reviewing new cases – checking ID/POA/checking signed documents/case details
Setting up new cases
Taking the initial client call and maintaining relationships with clients
Corresponding with various parties
Reviewing and maintaining templates
Answering the telephone in an efficient, helpful and pleasant manner
Making use of the telephone system to transfer messages to other staff
Giving telephone and other messages to the relevant person
Maintaining and keeping records up to date
Supporting Internal & External Customers, face to face and telephone
Understanding the products
Providing a professional service
Training:
This qualification requires college attendance once per month.
Training Outcome:
Following the successful completion of your apprenticeship, we will consider the most appropriate progression route based on your skills and abilities and plan for your further development within the team.
Employer Description:
SK Lloyds Solicitors is a law firm which consists of some of the brightest legal minds working in the sector today. Although the firm itself was established in 2015, the members bring the best experiences into the profession. They bring with them a wealth of experience from working in specialist law firms and undertaking simple to complex instructions.
Working Hours :
Monday - Friday 9.00am - 5.00pm
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental