Business Support Apprentice

You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):

Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data Responding to emails ​Telephone calls Front-facing customer service ​Maintain your own diary and work pattern management ​Photocopying/ scanning ​Sending letters and dealing with incoming post ​Attend meetings with team colleagues and Managers, either in person or by video ​Working from home or in an office space ​Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work ​Follow ECC policies and procedures for task completion and our expected standards of behaviours

Training:

Training will be delivered online. You will have 6 hours of your working week dedicated to study. 

Training Outcome:

There is every opportunity to progress to further roles and training within Essex County Council. You will have the chance to put forward your ideas, grow your skillset and collaborate with an innovative team in a collaborative environment.

Employer Description:
At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.

Working Hours :
Monday to Friday 9am to 5:30pm. There will be a combination of remote and onsite working.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience