Kia Parts/Service Advisor Apprentice - Chichester

As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside experienced Kia Parts and Service teams.

Some of your day-to-day duties will include: 

Customer contact Taking customer bookings and scheduling services and repairs Communicating the customers' work and faults to the vehicle technicians Handling customer complaints Advice and guidance for vehicle care and warranty retention and warranty claim Sales/advice for accessories and modifications Collating information for CSI

Training:

The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:

One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby) One workplace visit face-to-face with their dedicated Skills Coach One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor One 1:1 teaching session with their dedicated Skills Coach via virtual classroom

Please note that accommodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme (if required). 

Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership

Employer Description:
Here at Birchwood Group, it's our passion to ensure that each and every customer benefits from the choice, value for money, and peace of mind that makes buying a new car such an enjoyable experience. We're proud to represent a host of leading franchises in the automotive sector, including Ford, Kia, MG and OMODA across East and West Sussex. If you are looking for that next move up the automotive career ladder or looking to make a start in the industry, there's never been a better time to consider a move to the Birchwood Group.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays (to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative