Adviser Support & Client Administrator Apprentice

Contacting insurers by email to request quotations Building market review presentations for the client facing advisers Supporting sales advisors and handling customer queries Accessing insurer portals to obtain documents Working within our client management software/back office system Answering inbound calls efficiently and professionally Must have experience with Microsoft products due to extensive work in Excel and Outlook Candidate needs to work well within a team

Training:

Your apprenticeship training will be a fully work-based learning programme across 18 months, method to be confirmed. Upon completion of your apprenticeship, you will achieve a level 3 qualification as a Business Administrator.

Training Outcome:
Upon completion of apprenticeship there is a potential of a full time role available for the candidate. There is also progression onto further qualifications which will help progress candidates internally which could even lead onto being a qualified insurance broker.

Employer Description:
The Health Insurance Group, formerly traded as SMQ Services Ltd, has been in business since 1993. The company was founded by John and David Collinge and, in the early days, primarily focused on private medical insurance. From the very beginning, first-class customer service has always been their priority, whether they were dealing with an individual or a company insuring 500 employees. As the business has grown and firms such as Healthcare Management Services in the NE came on board, John and David ensured that all new team members carried the same ethos, and today The Health Insurance Group still has clients from 1993. SMQ Services Ltd became an Appointed Representative of an AXA subsidiary in 2012, which The Ardonagh Group purchased in 2018. They control over £6 Billion in premiums with brands such as Swinton, Carole Nash, Towergate, to name but a few.

Working Hours :
9am - 5pm, Monday - Friday

Skills:
Administrative skills,Attention to detail,Customer care skills,IT skills,Organisation skills,Team working