IT Support Apprentice

As an IT apprentice you will be part of our support function working alongside colleagues responding to IT incidents.

The support can be both hardware and software related and covers technologies such as Cloud and Networking.

Duties:

Making inbound/outbound calls Resolving/fixing general IT issues and imaging issues Attend apprenticeship training and complete Exams within the apprenticeship scheme Work as part of team to meet client needs Run diagnostics to find problems with software and hardware General administrative duties Manage/create Backups/patch jobs Shadow field engineers on site visits Provide support for Windows OS (7, 10 and Server 2008, 2012, 2016 and 2019) and Mac OS

Training Outcome:

Possible full-time technician role at the end of the apprenticeship.

Employer Description:
Here at Dental Dynamix we specialise in supplying digital imaging solutions as well as bespoke, reliable and cost-effective IT infrastructure to the UK dental industry. We work alongside leading imaging manufacturers including KaVo Kerr, Planmeca, Acteon and Durr.

Working Hours :
Monday to Friday between 8:30 and 5:30 on a rota shift basis.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Team working