Service Receptionist

An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000. As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and efficient check-in process. They will consider trainees with the right attitude and work ethic, with a clear path to progress into a Service Advisor role and access enhanced pay plans. You will be responsible for: ? Managing service and recall bookings with precision, scheduling appointments effectively. ? Coordinating customer vehicle handovers during drop-off and collection, maintaining professionalism throughout. ? Conducting pre-appointment confirmation calls and follow-up calls to guarantee customer satisfaction. ? Providing clear and accurate service estimates, addressing any customer queries. ? Handling cash and card transactions while maintaining meticulous service records. What we are looking for: ? Previously worked as a Service Receptionist, Service Advisor, Service Administrator, Service Adviser or in a similar role. ? Ideally have experience in a customer-facing role ? Motor industry experience is beneficial. ? Strong communication and customer service skills. ? A full UK driving licence. Whats on offer: ? Competitive salary plus attractive (OTE). ? 25 days annual leave. ? Ongoing training and development opportunities. ? Employee discounts. ? Optional car schemes. ? Pension Scheme. ? Private medical insurance. ? Private healthcare options available. This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Receptionist. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you