Customs Operations Manager

Customs Operations Manager

Location: Dover, Kent

Hours: Monday to Friday, 08:00 – 18:00

Salary: £55,000 – £60,000 per annum (depending on experience) + Contributory Pension

Contract: Permanent, Full-Time

The Opportunity

Are you a natural leader with a strong background in customs clearance and logistics?

This is a fantastic opportunity to join a well-established freight and customs business in Dover, part of a respected international logistics group.

As Customs Operations Manager, you’ll be leading a dedicated team, shaping operations, and driving performance in a busy, fast-moving environment. If you thrive on solving problems, mentoring people, and improving processes, this role could be a perfect fit.

What You’ll Be Doing

Leading, supporting and motivating a team of customs clearance professionalsTaking a hands-on approach to the day-to-day running of the departmentManaging team performance, targets and profitabilityIdentifying opportunities to improve efficiency and service levelsBuilding great relationships with key clients and supporting new business opportunitiesPreparing and calculating quotations for customs and freight servicesEnsuring compliance with customs regulations and company policiesWorking closely with the management team and attending regular operations meetings

What We’re Looking For

Around 10 years’ experience in customs clearance or freight forwardingConfident people management experience – you enjoy leading and bringing out the best in othersExcellent communication and organisational skillsStrong IT skills, including Microsoft Office (Excel, Word, Outlook, PowerPoint)A proactive, can-do attitude and a genuine interest in improving how things are done

What You’ll Bring

A confident, engaging personality and calm approach under pressureCommercial awareness and customer focusA hands-on management style and pride in high standardsA positive attitude and team-first mindset

What’s in It for You

Competitive salary up to £60,000 per yearContributory pensionModern offices and supportive working environmentThe chance to make a real impact in a respected, growing business

Interested?

If you’re ready to take the next step in your customs or logistics career, we’d love to hear from you.

Apply now with your latest CV — interviews available immediately.

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.