​Contract Manager

Contract Manager – FM Service Provider – Sittingbourne, Kent – £65,000 per annum 

CBW is currently working in partnership with a leading SME / FM Service Provider to recruit an experienced Contract Manager. This role presents a rare opportunity to oversee the hard services delivery across a multi-building commercial site in Sittingbourne, Kent. The site is recognised for its modern infrastructure, high-spec facilities, and commitment to operational excellence.

Hours of Work:

Monday to Friday | 08:00 – 17:00

Key Duties & Responsibilities:
Report directly to the Operations ManagerDeliver against agreed KPIs and SLAsManage health & safety, compliance, and environmental performancePlan and oversee building shutdowns and complex project worksEnsure adherence to quality procedures across the siteLead on staff recruitment, training, and development (including annual appraisals)Handle staff absenteeism and disciplinary processes as requiredManage client relationships and act as the main point of contactOversee reporting and documentationIdentify and develop additional business opportunities to increase revenue and client satisfactionProvide technical support to both client and engineering teamManage the permit systemAttend and lead on client meetingsHave a strong commercial understanding (P&L, budgeting, forecasting)Requirements:
Qualified in an engineering discipline (Electrical or Mechanical) – C&G, HNC, HND or higherStrong background in hard FM service delivery in commercial environmentsExperience managing an FM engineering teamSolid track record in commercial building maintenanceExcellent verbal and written communication skillsAbility to prioritise and manage a demanding workloadStrong client-facing and customer service skillsTo apply or for more information, please send your CV to Katie at CBW Staffing Solutions.