Bodyshop Customer Advisor

Bodyshop Customer Advisor – Trafford Park, Manchester – Up to £30,000 Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90’s, is a North West-based, independent, family-run business that works alongside the UK’s leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status — all delivered with a friendly, supportive team culture. I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, you’ll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect. What you’ll be doing: - Managing all bodywork administration and receptionist duties - Booking and overseeing the courtesy car diary - Coordinating the recovery driver’s diary - Handling customer call-backs and enquiries - Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers What we’re looking for: - Experience in a busy accident repair centre, ideally with Autoflow experience - Excellent organisational and administration skills - Great communication skills and a positive, enthusiastic approach - A strong attention to detail and focus on quality Working hours: - Monday–Thursday: 8:30am – 5:30pm - Friday: 8:30am – 4:15pm - No weekend work If you’re an organised, people-focused individual who enjoys working in a fast-paced environment, we’d love to hear from you!   To apply, please send us your CV by clicking ‘apply now’ or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.   Bodyshop Advisor – £30,000 – Bodyshop – Manchester   Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor