Workshop Reception Administration Apprentice

We are looking for an organised and enthusiastic individual to join Boleyn Recovery's busy fleet workshop as a Workshop Reception Administrator Apprentice. This role is ideal for someone who is keen to start their career in business administration while learning about the vehicle recovery and fleet services industry.

As part of your apprenticeship, you will receive training and gain valuable hands-on experience in administration, customer service, and workshop operations.

Key Responsibilities:

Welcome customers, drivers, and visitors to the workshop reception area Answer telephone calls and emails, directing queries to the right team members Book in vehicles for servicing, MOTs, and repairs Prepare and update job cards, work orders, and service records Assist with invoicing and processing purchase orders Maintain accurate records of parts used, stock levels, and engineer worksheets Support the workshop team with general administration duties Ensure the reception area is tidy and professional at all times Provide excellent customer service to clients and suppliers

Training:

As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3
On successful completion, you will receive:

Level 3 in Business Administration Functional Skills Level 2 in English & maths (if required)

Training Outcome:

What We Offer:

Structured training programme leading to a recognised qualification Mentoring and guidance from experienced members of staff Opportunity to work in a professional automotive environment and supporting custoemrs with their vehicle needs Potential for full-time employment upon successful completion

Employer Description:
Boleyn Recovery and Fleet Services: Trading for over half a century. Available 24-7-365 offering nationwide car and commercial breakdown recovery, roadside assistance, repairs and service. Still family owned and run with a vested interest in keeping our customers vehicles moving. We are not another call centre, we are fleet owners offering our services to fleet owners.

Working Hours :
Monday to Friday 09:00-17:00.

Skills:
Attention to detail,Organisation skills,Problem solving skills