Field Service Engineer Apprentice

About The Role:

Are you ready to kick-start your career in security engineering? We’re looking for a motivated and enthusiastic Field Service Engineer Apprentice to join our dynamic engineering team at Ocular.

This is a fantastic opportunity to gain hands-on experience and industry-recognised training while working alongside experienced professionals in the field of electronic security systems. You’ll be supporting the installation, maintenance, and servicing of a wide range of security technologies - all while developing the skills needed to become a fully qualified Field Service Engineer.

Duties & Responsibilities:

Work closely with our experienced engineers to support the maintenance, servicing, and repair of a wide range of security systems, including but not limited to: CCTV (Analogue & IP), Intruder Alarms & Access Control Systems Assist in performing scheduled preventative maintenance visits and responding to routine fault calls Develop your skills in diagnosing and resolving technical issues under the guidance of experienced engineers Assist in maintaining accurate service records and ensuring all customer documentation is up to date Ensure all tools, parts, equipment, and company vehicle are properly maintained, stocked, and ready for use Adhere to company Health & Safety policies and comply with relevant industry standards and regulations. Attend college or training provider days as required and complete coursework on time to achieve course milestones Attend other bespoke, system related training as deemed necessary as part of further development in the role

Training:

Fire Emergency and Security Systems Technician Level 3.

As part of this role, you will be enrolled on the Level 3 Fire, Emergency and Security Systems Technician Apprenticeship through Skills for Security. This nationally recognised programme typically lasts 36 months and combines hands-on experience with structured training and will attend the training centre every 8 weeks.

You’ll learn how to design, install, commission, and maintain a range of electronic systems that protect people, property, and premises, including fire detection, intruder alarms, CCTV, and access control systems.

By the end of the apprenticeship, you will have the knowledge and skills required to register as an Engineering Technician (EngTech) with the Engineering Council. You will have regular progress reviews (every 12 weeks) which will ensure your development stays on track, with support from your mentor at Ocular and the training provider.

Training Outcome:

Once completed, you will be a fully qualified multi-skilled engineer.

Employer Description:
Ocular is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way. Ocular has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are, tailored to every customer’s needs.

Working Hours :
Monday - Friday, working hours TBC

Skills:
IT skills,Attention to detail,Problem solving skills,Team working,Customer care skills,Organisation skills