Business Administration apprenticeship

Job role:

Lead Generation Management

Communicate promptly with lead generation companies. Maintain and update lead generation company spreadsheets. Attend weekly Teams meetings with Dean and the different lead generation companies.

Survey & Job Progression Support

Meet weekly with Dean to review survey and job progressions. Discuss with Dean or Brendan whether an RA is required and financially viable. Identify and resolve missing or incomplete paperwork with customers (e.g., customer contracts, Flex documents, proof of ownership, solicitor paperwork, CFW paperwork, Ofgem documentation). Track Flex documents (signed and unsigned) and follow up with customers and councils for sign-off. Communicate with customers to arrange Economy 7 and import/export meter changes to enable project progression. To check Flex paperwork and proof of ownership (e.g., mortgage statements or deeds) and send to Data Match or GP as required. Book surveys as required. Once the survey/RA is returned, liaise with Brendan to check compliance before submitting Flex. Ensure jobs are compliant and ready for submission. Update CRM and spreadsheets as the process moves forward. Support and collaborate with the team to meet deadlines. Investigate non-compliance issues (Trustmark, funders, and utility companies). Send Broad Oka Flex and liaise with Stacy regarding audits and payment of Flex invoices (and ensure audits are submitted, so Stacy can invoice Broad Oka). Answering the office phone and dealing with enquiries.

EPC Support

Support on EPCs; liaise with Brendan or Dean where necessary.

CFW / Agility Liaison

Attend weekly meetings with Agility regarding CFW. Report back and discuss outcomes with Dean.

Note: This job role may change to suit the business needs.

Training:

All training will take place at the workplace via tutor-led monthly sessions.

This is a Business Administration Level 3 apprenticeship and on successful completion, taking approx. 15–18 months, the qualification will be gained.

Training Outcome:

Long-term career opportunities are available on successful completion of the apprenticeship.

Employer Description:
DK Hughes is a family company founded in Manchester and providing cost-cutting, energy-saving solutions to your home or business. DK Hughes is qualified by MCS, Gas Safe and Government Trustmark endorsed.

Working Hours :
Monday - Friday, between 8.30am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative