L3 Customer Service Specialist Apprenticeship

Greeting and assisting visitors, parents, and pupils. Answering and directing phone calls and emails. Supporting administrative tasks such as filing, data entry, and record keeping. Assisting with attendance and school information systems. Maintaining confidentiality and safeguarding protocol.

Training:

All training will take place in the workplace, with your work based tutor visiting you to do progress reivews and observations. 

Training Outcome:

Potential for a permanent postition within the department.

Employer Description:
Bare Trees Primary School is a three form entry primary school, with over 670 pupils. We are a large, happy and very busy school. Our school drivers and acronym underpin our school ethos and all staff work hard to ensure pupils academic and holistic development are at the heart of everything we do. We are very fortunate with our school grounds to be able to take our learning outside of the classroom and this is something the children love to do!

Working Hours :
Monday to Friday, 8.00am to 4.10pm, term time only plus one week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience