Customer Service/Receptionist Apprentice

General everyday admin tasks Answering the phone internal and external calls Taking bookings and checking in and out for appointments Sending and receiving of emails Liaising with other patients

Training:
Customer Service Practitioner Level 2 Standard This is a work-based qualification with monthly college attendance

Training Outcome:

We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.

Employer Description:
Heywood Dental is based on Manchester Street in the heart of Heywood, Lancashire. We offer a wide variety of treatment options, including high quality NHS dentistry, as well as many private dental treatments. Our friendly, experienced team of dentists and dental nurses are always willing to offer advice and treatments to help you achieve a healthy mouth with the clean, white smile you deserve!

Working Hours :
Monday, Wednesday & Thursday 8.45am – 5.15pm Tuesday 8:45am – 6:15pm Friday 7.45am – 3.15pm 1 Hour lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience