Apprentice Trainee Warehouse Supervisor

This role will be supporting multiple teams in the Contract Logistics Operation, including Inbound, Outbound, Stock, Admin / Customer Service & Continuous Improvement. The role will be cross functional across a wide range of customers across the business to support the learning & development pathway for the duration of the apprenticeship.

Supporting the Management Team with the day-to-day operation of the warehouse, responsible for a team of operators and ensuring an efficient warehouse operation in achieving business targets.

Support with line management of the team, coordinating their workloads, providing support to ensure that the team delivers.

Monitoring any issues and ensuring production targets, KPIs, and quality standards are achieved, in order to meet the requirements of the customer.

Support with development for the team by focusing on individual performance and support requirements to achieve high standards, whilst ensuring a culture of working safely.

Key Tasks & Responsibilities:

Day to day responsibility for the running of the contract in a customer service capacity. Meet the customer’s operational requirements. Ensure deliveries are made on time in full. First line support for customer and DSV to ensure that all issues are proactively handled. Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices. Supporting the completion/population of location KPI's as well as supporting Customer invoicing processes.

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company, with many opportunities for continued growth & development.

Employer Description:
DSV is the leader in the transport and logistics industry. 160,000 employees in more than 90 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Working Hours :
Monday - Friday, 9.00am - 5.00pm, with ½ hour unpaid lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Enthusiastic,Punctual