Business Administration Apprenticeship

Awareness of and implementation of SQM procedures set down in the OM  Compliance with policy  Transcribing audio dictation  Typing  Administration of files in accordance with the OM  Dealing with clients by telephone and face to face for the making of appointments and general enquiries Preparing claims for costs from and communicating with the LAA and NTT  Communicating with Court and criminal justice agency staff  Ensuring any developing issues are brought to the attention of the lawyers  Directing legal enquiries to a suitably qualified person within the Company  Raising any concerns you may have about a file with the caseworker in case anything has been overlooked  Participating in the management meetings when invited to do so  Identifying and bringing to the attention of the Directors any general concerns or breaches of policy or procedure

Training:

Level 3 Business Administrator Apprenticeship Standard, which includes:

Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

IT Record and document production Decision-making Interpersonal skills Communications Quality Planning and organisation Project management Relevant regulation Policies Business fundamentals External environment factors

Training Outcome:

Possibility of a full-time position upon completion of the apprenticeship. 

Employer Description:
A leading North East solicitors specialising in criminal, family, children, regulatory and compliance law services.

Working Hours :
Monday - Friday (exact hours to be confirmed).

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative