Sales and Travel Consultant Apprentice

As a Sales and Travel Consultant Apprentice, you will work closely with the experienced Travel Consultants to support the sales process and deliver outstanding customer service to our clients.

You will play a key role in ensuring every client receives a seamless and memorable travel experience.

Main Responsibilities:

Consult with clients to understand their travel needs, preferences, budgets, and any special requirements Research and recommend suitable travel destinations, accommodations, and activities tailored to client interests Assist in creating and delivering detailed travel itineraries, documents, and helpful travel tips Provide excellent customer service and administrative support throughout the booking and travel process Respond to client enquiries via phone, email, and live chat, ensuring accurate and timely communication Liaise effectively with our local hosts and service providers to ensure smooth delivery of client bookings

Company Benefits:

22 days holidays, birthday off Discounts on holidays 2 days paid leave per year for charity / volunteering work

Training:
Travel Consultant Level 3 Apprenticeship Standard

Training Outcome:
Progression to a Reservations Consultant role upon successful completion of the apprenticeship

Employer Description:
At Not in the Guidebooks, are the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. They believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Their mission is simple: to broaden horizons, support local communities, and create memories that last a lifetime.

Working Hours :
Monday - Friday, 9.00am - 5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Team working