Business Administration Apprentice Level 3 – Lettings Administration

As part of the Lettings Administration team, you will:

Assist with the preparation and processing of application forms, guarantor forms, and tenancy agreements Ensure tenancy documentation complies with relevant legislation, including the Housing Act 1988 (as amended), Tenant Fees Act 2019, and Deregulation Act 2015 Support with Right to Rent checks in line with the Immigration Act 2014, keeping accurate and secure records Help manage the protection of tenant deposits within an approved scheme in accordance with the Housing Act 2004 Maintain and update safety and compliance paperwork (e.g., gas safety certificates, EPCs, EICRs) Handle personal and financial information responsibly, ensuring compliance with the UK GDPR and the Data Protection Act 2018 Update the property management system and ensure all compliance documents are accurately filed Communicate with tenants, landlords, and guarantors to collect, verify, and process required information Carry out general administrative duties including filing, scanning, photocopying, and data entry

Training:

Level 3 Business Administrator Apprenticeship Standard
Functional skills if required.

Your specialist skills coach will communicate with you online, training platforms and remote access. They will visit you at your place of work.

You are expected to complete 20% 'off the job' weekly.You will enhance your IT skills, communication skills, organisation skills and many more.

Training Outcome:
Full time role within the business 

Employer Description:
At Property Solutions, trust is at the heart of everything we do. As a dedicated student letting agency based in Birmingham, we understand the importance of providing a reliable, transparent, and supportive service for both students and landlords. With years of experience in the local market, we pride ourselves on clear communication, honest advice, and prompt support – ensuring a stress-free letting experience from start to finish. Whether you’re a first-time student renter or a landlord looking for dependable management, you can count on us to put your needs first and deliver results with integrity.

Working Hours :
Monday to Friday 9am to 5/5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience,Physical fitness