Apprentice Business/Reception Administrator

Answer Phones, book appointments & deal with all enquiries (refer to appropriate clinical/administrative staff if necessary) Take home visit requests, print encounter forms Death notification – take full details Apply Care Navigation as per practice protocol Minor ailment referral Book interpreters, check confirmation, and input into appointments (as policy) Check GP out trays / send letters Filing Inform patients of test results (sensitive information) Incoming mail, process & distribute appropriately Docman letters Medical/insurance reports, ensure requests are inputted onto the computer Any mandatory training required as part of the role e.g. BLS, Fire Safety, Safeguarding Adults and Children

Training:
Work place learning (no College) 6 hours per week allocation for work to be completed

Training Outcome:
Possibility to stay on full time contract after completion of Business Administration Level 3 Apprenticeship

Employer Description:
Fast paced, friendly GP Practice based in Eccles. Dealing with a range of different patients who come from a variety of different backgrounds. Busy GP Practice with staff who work closely together.

Working Hours :
Monday- Friday BETWEEN the hours of 8:00am and 6:30pm This will be discussed at interview

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Compassionate