Apprentice Business Administrator

Manage housing telephone calls and requests and relaying messages to Housing Officers. Contact relevant party to book repairs and log calls where applicable. Provide admin support to the finance and housing team, this may include assisting in drafting tenancy agreements, letters to tenants and dealing with queries. Assisting the Financial Controller in invoicing client accounts for housing and issuing quarterly statements/letters to tenants. Assisting the Finance Officer to manage housing supplier invoices. This may include filing, entering on the system, creating remittances and assist in setting up payments. Undertake other duties as required.

Person Specification

Strong attention to detail and accuracy. Ability to work both independently and collaboratively. Excellent verbal and written communication skills. Positive, proactive approach to work. Highly motivated and willing to learn.

Training:
You will achieve your Level 3 Business Administrator Apprenticeship Standard. There are 8 workshops you will need to attend via Teams. You will have a mentor for one to one teaching and learning. In-house training will be given to support specifics of the role.

Training Outcome:

There will be ongoing opportunities for professional development and progression for the right candidate upon completion of the apprenticeship.

Employer Description:
Every Story provides high-quality support to people with autism and learning disabilities, as well as their families, through a network of services across South London. At Every story we want to create supportive environments where people feel safe and confident enough to be themselves, letting their personalities shine beyond any label or limitation. Our mission is to support people with learning disabilities and autistic people by offering personalised care that respects their individuality, encourages them to try new experiences, and helps them face challenges without fear. Whether it’s building confidence, improving mental wellbeing, finding meaningful employment, or pursuing activities they truly enjoy, we are there every step of the way. Through a family-like approach, we create safe spaces where everyone feels secure, valued, and free to express their true selves. We want to set the standard for a world where people with learning disabilities and autistic people are defined by their personalities, encouraged to take bold steps, and free to be whoever and whatever they want to be.

Working Hours :
Monday - Friday, 9.00am - 5.00pm (1 hour for lunch).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience