Level 3 Business Administration apprenticeship

Business Administration: 

Handling incoming calls, emails, and face-to-face enquiries in a professional manner  Inputting and updating customer information, orders, and stock data  Supporting with filing, document management, and general admin tasks  Preparing reports, quotes, and sales documents as needed 
Maintaining a clean and organised office environment

Sales Support (Timber Products): 

Assisting trade and retail customers in person, over the phone, and via email  Learning about our range of timber products to support customer enquiries  Helping to generate quotes and process sales orders accurately  Liaising with the yard team to ensure efficient order picking and stock movement  Updating product knowledge and promotions  Supporting marketing or showroom displays where applicable 

Training Outcome:

Potential for long-term employment on successful completion of the apprenticeship.

Employer Description:
M H Southern & Company Ltd is a long-established, family-run timber merchant supplying a wide range of timber and sheet materials to both trade and retail customers across the North of England and into the Scottish Borders and beyond. We pride ourselves on expert product knowledge, excellent customer service, and traditional values with a modern approach.

Working Hours :
Monday - Thursday between 08:00-16:30. Friday 08:00-15:30.

Skills:
Communication skills,IT skills,Attention to detail,Team working