Business Administration Apprenticeship

Role: Level 3 - Business Administrator

Fit within the Organisation: This role plays a crucial part of the day to day running of the business, working within a friendly team in comfortable recently refurbished premises based in Essex.

Department/Team: Operations Team

Key Responsibilities: Assisting planning and operations team with smooth running of the business. Answering the telephone to engineers and Clients, uploading key information to internal CRM.

Project Management:

Uses relevant project management principles and tools to scope, plan, monitor and report. Project Management – Undertake and lead on various projects as necessary and required. To meet time sensitive deadlines and meet the expectations of colleagues.

Planning & Organisation:

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment. Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Assisting with preparations for Training and Open Days. Provide office support to Departmental Managers & the company Directors.

Accounts/Bookkeeping/HR:

Processing account transactions for both Purchase and sales ledgers. Assisting with the production of financial statements and reports. Assisting with the management of account payments and overdue accounts collections. Assisting with HR duties via the current HR system. Assisting with the implementation of a new HR system. Wages – Collate all hours and send over to the accountants for payroll, payment of wages into employee’s accounts.

General Office duties:

Dealing with Incoming Customers/Clients/Supplier enquiries via email and telephone, backing up all departmental incoming calls and enquiries as and when necessary.

Training Outcome:

The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of the apprenticeship.

Employer Description:
We are providers in the installation and maintenance of security systems and installers or manual and automatic doors, gates, barriers and shutters. Our engineers are field based with around 10 people based full time in the office.

Working Hours :
Monday to Friday, 8.00am - 5.00pm, with a 1-hour lunch break. Annual Leave - Statutory holiday entitlement applies. Additional Holiday Days are awarded for length of Service.

Skills:
Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Good Time Keeping,Positive Attitude