IT Apprenticeship

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Providing technical support across the company (this may be in person or over the phone/remotely). Testing new technology. Repairing and replacing equipment as necessary. Responding in a timely manner to service issues and requests. Logging customer queries/issues in the company ticketing system promptly.

Training:

Your training will be delivered in 2-day blocks every 4-6 weeks, this will in our online classrooms via Microsoft Teams. You will be working with a specialist coach from Baltic Apprenticeships throughout the apprenticeship. 

Training Outcome:

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a level 4 qualification.

Employer Description:
You don’t need loads of experience—just a genuine interest in tech, a willingness to learn, and a positive attitude. As an IT Apprentice, you’ll get hands-on training, real-life experience helping businesses, and support from a team who want to see you succeed. This is your chance to earn while you learn with a salary of £18,000 per year, enjoy 21 days holiday plus bank holidays, and gain valuable skills that open the door to a future full of opportunities in the fast-moving world of IT. If you’re excited to grow your skills and build a career you’ll be proud of, we’d love to hear from you!

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working