Level 3 Business Administration apprenticeship

Separate responsibilities depending on placement

Lettings Team: 

Front of house representation; meeting and greeting customers   Answering the telephone, responding to emails and web enquiries   Appointment booking and diary management for self and colleagues   Contacting customers and responding to enquiries   General office filing, scanning and preparation of work   Registering applicants and property matching   Key Management   Issuing monthly Landlord Statements   Managing and allocating rent payments including Housing Benefit and Universal Credit awards   Understanding Letting and Property Management legislation  Actively promoting the business and work colleagues 

 

Sales Team: 

Front of house representation; meeting and greeting customers  Answering the telephone, responding to emails and web enquiries  Appointment booking and diary management for self and colleagues  Contacting customers and responding to enquiries  General office filing, scanning and preparation of work  Registering applicants and property matching   Production and organisation of window cards  Key Management  Actively promoting the business and work colleagues 

Training Outcome:

We look at employing an apprentice with the view of them hopefully becoming a full-time member of staff once complete.

Employer Description:
We are a well-established Estate Agency specialising in residential and commercial property sales and lettings. We are a small team that’s big on delivering results, building strong client relationships, and supporting one another.

Working Hours :
9:00am-5.30pm on a two-week rotation with 30 mins unpaid lunch; Week 1=Monday – Friday . Week 2=Monday-Saturday with day off in the week in lieu of the Saturday.

Skills:
Communication skills,IT skills,Organisation skills,Initiative,Professional,Eager to learn