Claims Apprentice

Start and manage claims from beginning to end - You’ll help set up new insurance claims and keep track of them throughout their journey, making sure everything runs smoothly Keep things organised with a diary system - You’ll manage key dates, reminders, and updates so nothing gets missed Handle real international claims - You’ll work on a portfolio of insurance and reinsurance claims from around the world, always aiming to meet deadlines and deliver top-quality service Work closely with your team - You’ll keep internal teams updated on what’s happening with claims and make sure everyone’s in the loop Support with reporting and analysis - You’ll help prepare and review management information Talk to the experts - You’ll be in regular contact with insurers, clients, brokers, and other professionals, building your confidence and communication skills Process settlements - You’ll help make sure payments are handled correctly and on time Support your team whenever needed - Whether it’s helping your Team Lead or jumping in to assist colleagues, you’ll be a key part of the team Take on extra tasks to grow your skills - You’ll be trusted with additional responsibilities that help you learn and develop

Training:
The successful candidate will complete a Level 3 Insurance Practitioner Apprenticeship Standard

Training Outcome:
Excellent progression available within the company. This may lead to a permanent position with employer and future progression

Employer Description:
Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. 

Working Hours :
Monday - Friday, Shifts to be confirmed

Skills:
IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills


  • Location: Aventum Group Ltd, The Monument Building 3RD, Floor London EC3R 8AF
  • Type: Permanent
  • Recruiter: METAGEDU APPRENTICESHIPS LTD
  • Posted: 25-Sep-2025
  • Posted on: findapprenticeship.service.gov.uk